User to User Helpline

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The User to User Helpline connects AUA members to other experienced users for free advice on specific problems. No matter how much written information you're able to access, sometimes the best and most expedient way out of a particular tough spot you're in, is to talk to someone who really understands the program and how it's applied. Send an email to one (or more!) of our experts for help in resolving your challenge.



Ajera User Experts


Kevin Sombart 

William Tao & Associates, Inc.

Saint Louis, MO 


Denice Street

Great West Engineering 

Helena, MT



Ken Williams 

Ruekert & Mielke, Inc.

Waukesha, WI 


Leanne Hermanson

Macgregor Associates Architects

Atlanta, GA


Suzanne Harrington
M Consultants
Westerville, OH

Julie Barber
M-E Companies, inc.

Westerville, OH